Transformation is the central keyword for the digitalisation of business models. We offer digital expertise and the suitable toolkit for a successful transformation.
A consulting model tailored to the customer guarantees the highest flexibility and focused work.
Analyses and audits as well as assessments are the strategic basis for a comprehensive package of measures.
Customer orientation and customer’s needs combined with digital information worlds create new potential.
For a successful customer-oriented consulting, an in-depth know-how in project management, an agile and forward-looking implementation as well as a consistent assessment of all results are crucial. All-round consulting and results-oriented management are among our core competences. Digitalisation is the game changer which many companies more than ever aspire to. As an agency, we offer diverse and, at the same time, transparent consulting models. This is how we, together with the customer, find the optimal package of services and support in the whole value creation chain.
The project setup and its beginning are in every digital project particularly critical factor, which need to be touched upon. Planning is just as important as agility. A hybrid implementation from a familiar and new world that meets the requirements of digital themed worlds.
The advantage of this approach is a very pragmatic one – work concentrated and focused on important project areas and the quick mobilisation of resources if new topics need to be covered and developed.
Analyses & audits
Before starting concrete projects and campaigns, a comprehensive analysis and evaluation of existing practices is a crucial basis. Only when the potential of the customer database in the digital environment has been analysed, the customer journey has been understood or the traffic relevance of a website with hard facts is technically and organically documented, the need for action for companies becomes clear. This is the only way to take measures based on strategic principles.
We know from consulting that classic marketing offers a comprehensive package of measures to turn prospective customers into new existing ones. We see digitalisation as a logical further development: more options, more reach, more individuality and more knowledge. We offer our customers a comprehensive digital kit to make strategies tangible and to create potential.
When it comes to setting up and implementing digital subject areas, we are happy to work these out together with our customers and strategic partners. Comprehensive analyses and settings are carried out by the agency in the run-up to each workshop in order to correctly define the content to be developed. Depending on the scope and variety of topics, the individual planning is prepared and the subsequent implementation carried out as required.
In this context, it is clear that the need always defines the scope. While for a complex customer journey or a detailed redaction of data strategy many hours of discussion may occur, technical graphs and optimisation processes are usually more compact to deal with. Extensive CRM workshops (also digital), depending on company size, can take place for several days. Indeed, we see workshop formats also as a first-class opportunity to get closer to customers and partners and discuss and break down strategic principles in detail and formulate them anew for the digital world
We conceive project management in digital disciplines as an all-round change management, to attune companies to the new needs of customers in the digital world. As a consulting agency, we are convinced that a strengthened customer-orientation can overcome many challenges. Different point of views on the customer and its needs combined with digital information worlds create new potential.
Success does not come by chance
For a successful customer-oriented consulting, an in-depth know-how in project management, an agile and forward-looking implementation as well as a consistent assessment of all results are crucial.
All-round consulting and results-oriented management are among our core competences. Digitalisation is the game changer which many companies more than ever aspire to. As an agency, we offer diverse and, at the same time, transparent consulting models.