Data Illustration

We create digital
values & results

Would you like to achieve top results with us? Then contact us.

Let us say it aloud: THE CUSTOMER IS ALWAYS THE FOCUS. But in the digital realm, it is even more so and at an incredible speed. In milliseconds, systems decide the right approach, the message, the format, the environment and 40 other criteria. One thing is sure: as a digital company or as a company with a digital strategy, we know everything about them. Habits, needs, existing customers, new customers, prospective buyers, and much more.

 

So, let’s hold on to it! We, the agencies, and you, the companies, have all the necessary elements for digital. All the necessary to practice marketing perfectly. The customer relationship is experiencing an evolution through this development. The customer has from now on the power to choose freely among brands, services and products. But companies finally have the power as well: the marketing power and the technical possibilities to dominate the entire value chain. If you want, you can. We, as an agency, want and can. We provide customers with new insights and views as well as the knowledge needed to understand the digital creation of value.

You have questions.
We deliver answers.

WHAT DO WE START WITH?

With a detailed touchpoint analysis (focused mostly on the website) as well as the screening of the existing customer journey.

WHY DO WE NEED TOUCHPOINTS?

A touchpoint is the point of contact between a user/customer and a company, a product or a service.

HOW DO WE COLLECT THE DATA?

Every digital interaction usually ensures a data entry – the digital footprint. Thanks to the technical measurability, we recognise users/customers and optimise the customer journey.

WHAT IS NEXT?

We cluster the most important touchpoints.

Customer Journey Illustration

CUSTOMER JOURNEY

E-mail and newsletter marketing are still the foundations of successful digital and electronic communication. When it comes to customer loyalty, a meaningful and well-coordinated communication chain must be taken into account. Permission marketing allows the classic up-selling of products; however, in the days of data sensitivity, it should not be overdone.

 

Plan authentic and far-sighted campaigns.

Automation Illustration

AUTOMATION

E-mail and newsletter marketing are still the foundations of successful digital and electronic communication. When it comes to customer loyalty, a meaningful and well-coordinated communication chain must be taken into account. Permission marketing allows the classic up-selling of products; however, in the days of data sensitivity, it should not be overdone.

 

Plan authentic and far-sighted campaigns.